Our Training Calendar

Bespoke Certifications

-Certified Customer Service Delivery Professional
-Aspiring Managers & Supervisors Master Class
-Certified Customer Service Manager
- ATHE UK Level 6 Certificate in Project Management
_ATHE UK Level 5 Certificate in Human Resource Management

What Customers Say About Us

KFC ICT Training, Participants Comments, It was fun all the way, Great facilitators, Great Content. I found this training very helpful, this will impact my job positively. Thank you

KFC ICT Training, The course content is very rich, the facilitators are highly skilled. I would recommend this course to any organisation.

Customer Service Week Event
2015 Customer Service Week Celebrations comes up on the 9th October 2015 featuring the African Service Quality and Customer Heart Beat Awards 2015, The Front line Super Star Awards, the Famous Heart of Kings Ceremony and a powerful Exhibition Platform to showcase your products and services. Its time to appreciate your internal and external customers. click on the image above for details on how to participate.
Our High Profile Customers
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African Customer Service Week Celebrations & Professional Recognition Awards Program 2012 Photo Gallery. View more pictures

Here you will find useful links to Best practice Articles and research Material to broaden your knowledge and empower you for the next generation business environment. Please follow the links below for very intereting articles on the subject matters

“The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside. The first step is transformation of the individual. The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people. Once the individual understands the system of profound knowledge, he will apply its principles in every kind of relationship with other people. The individual, once transformed, will:

    • Set an example
    • Be a good listener, but will not compromise
    • Continually teach other people
    • Help people to pull away from their current practice and beliefs and move into the new philosophy without a feeling of guilt about the past “Edward Deming.
  1. Read more on: The Original Quality Guru’s?
  2. Tips for Personal Career Development 

 

 

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Customer Heart Beat Magazine
CCSPgetjobs4me Registration

Have you registered your CV with our CCSP recruitment and Job Cancelling Center? Get us to job hunt for you while you focus on your current role. You need a focused career manager to facilitate your career progression.

African Customer Service Week Celebrations & Professional Recognition Award Program 2012 Photo Gallery. View more pictures

Haire Thermocool Gallery 2017

Customer Service Excellence for Thermocool Aftersales Service Engineers View more pictures

NYSC Mentoring Program
we offer free career advice to all current year National Youth Service Corp members and a 50% discount on our best practice graduate trainee programs. Email customerservice@ccsponline.net for details
AERO Training Gallery 2014

Aero Contractors company Nigeria Service orientation Training 2014 View more pictures

Rosabon Fin Services Gallery

Managers of Rosabon financial Services & concept Group on Training. View more pictures

PZ Cussons Nig Training Gallery

PZ 2015 Training, sessions View more pictures