Our Training Calendar

Bespoke Certifications

-Certified Customer Service Delivery Professional
-Aspiring Managers & Supervisors Master Class
-Certified Customer Service Manager
- ATHE UK Level 6 Certificate in Project Management
_ATHE UK Level 5 Certificate in Human Resource Management

What Customers Say About Us

KFC ICT Training, Participants Comments, It was fun all the way, Great facilitators, Great Content. I found this training very helpful, this will impact my job positively. Thank you

KFC ICT Training, The course content is very rich, the facilitators are highly skilled. I would recommend this course to any organisation.

Customer Service Week Event
2015 Customer Service Week Celebrations comes up on the 9th October 2015 featuring the African Service Quality and Customer Heart Beat Awards 2015, The Front line Super Star Awards, the Famous Heart of Kings Ceremony and a powerful Exhibition Platform to showcase your products and services. Its time to appreciate your internal and external customers. click on the image above for details on how to participate.
Our High Profile Customers
Get Publicity on Awards

African Customer Service Week Celebrations & Professional Recognition Awards Program 2012 Photo Gallery. View more pictures

We are next generation consultants on customer service people, processes, and systems. We help organisations to start-up world class customer service departments, contact centers, deploy state of the art systems and put in place business processes and people to ensure excellent customer service delivery. We have years of experience in start-up of customer care departments for local and foreign investors. Excellent customer service remains the common differentiating factor and determinant of long term business survival. The market is constantly changing, competition is fierce and our customers’ needs are becoming more complex with the fast changing technology.

Mission Statement

Business has no growth limits. We optimize human potential, build customer centric processes, and maximize the use of technology by providing superior consulting solutions for acquiring, developing, implementing and sustaining business growth.

Passion Statement

Our passion is simply “Next Generation Customer Service” and our goal is to provide your organisation with world class services at very competitive rate. We are passionate about delivering a high return on our client’s investment and a long term business relationships.

Our Business Strength

We are good at removing all impediments that stand as barriers to the continuous flow of business income streams. We leverage on our exposure to technology and advance thinking to offer our customers world class services.

Our Services

  • Human Capital Development & Talent Management:  Our International business skills programs are offered through Eagle Vision international Business School (EVIBS) an academic faculty of Contact Centre Support Professionals (CCSP), an approved Educational Centre of the Association of business practitioners Uk (abp) and an international Business partner to service quality institute USA. click here for information on international qualifications.
  • Start-up Customer Service Units & Contact Centres for Organisation
  • Recruitment Services
  • Business Process optimization
  • Outsourcing Services

A Business Advice

Your business Profits is hiding behind the heart of your Customers. Nurture great Customer relationships to achieve higher returns on your investments. mprove your customer experience,empower your teams and they will deliver on targets. Build a world class business for the future. Click here to empower your corporate teams for superior customer Service delivery

Our High Profile Customers

Get Latest News & Updates
Customer Heart Beat Magazine
CCSPgetjobs4me Registration

Have you registered your CV with our CCSP recruitment and Job Cancelling Center? Get us to job hunt for you while you focus on your current role. You need a focused career manager to facilitate your career progression.

African Customer Service Week Celebrations & Professional Recognition Award Program 2012 Photo Gallery. View more pictures

Haire Thermocool Gallery 2017

Customer Service Excellence for Thermocool Aftersales Service Engineers View more pictures

NYSC Mentoring Program
we offer free career advice to all current year National Youth Service Corp members and a 50% discount on our best practice graduate trainee programs. Email customerservice@ccsponline.net for details
AERO Training Gallery 2014

Aero Contractors company Nigeria Service orientation Training 2014 View more pictures

Rosabon Fin Services Gallery

Managers of Rosabon financial Services & concept Group on Training. View more pictures

PZ Cussons Nig Training Gallery

PZ 2015 Training, sessions View more pictures