We Train – We Recruit – We Outsource
CCSP business school offers a variety of certification programs to meet various needs of businesses and professionals. We offer best-spoke internationally accredited business qualifications with opportunities for progression into UK universities in partnership with The Awards for Training and Higher Education (ATHE) UK and Service Quality Institute (SQI) USA.
Qualifications in Partnership with ATHE UK
- UK level 6 Project Management Professional Certification
- UK level 5 Human Resource Management Certification
- UK Diploma In Business Administration and Management
- UK Level 6 Certificate in Leadership & Management
- UK Level 6 Certificate in Strategic Marketing
- UK Level 6 Certificate in Personal Effectiveness
Qualifications in Partnership with SQI USA.
- Certified Customer Service Delivery Professional (CSDP)
- Certified Customer Service Managers (CCSM)
- Certified Customer Service Managers
- Certified Business Professional (CBP)
- Associate Call Centre Professional (ACCP)
CCSP Open Programs
- Sales & Marketing Excellence
- The Essentials for Customer Service Professionals
- Social Media Customer Experience Management
- Coaching for higher productivity: Team leaders and supervisors
- Aspiring Entrepreneurship education/mentoring Program
- The Essentials for Contact Center Excellence
CCSP-SQI Corporate Programs
- Managing Irate Customers
- L oyal for life (win your Customer, Retain Them)
- Remember Me (First Impression)
- Speed of Service Delivery
- Feelings for Professionals (emotional Intelligence)
- Empowerment a way of Life
- Ignite a WOW Service Culture Plan (request for proposals)
Benefits of our qualifications to Job Seekers
These post graduate employ-ability and preparatory programs offers a supper solution for Career newbies in to the world of business. It will fast tract your entry into most multinational organisation via the Contact Centres, Customer Service points, Sales and Marketing divisions. The programs are strategically designed to encapsulate the essential skills requirements of recruiters and business needs of multinationals thus increasing your chances of being shortlisted for interviews and getting the jobs. You will become highly irresistable to employers. Corporate organisations are busy looking for young graduates with business and employeability skills.
Benefits of our qualifications to working Professionals
This are powerful tools for Career Progression. Working professionals within corporate organisations find this certification programs a powerful career advancement tool. Our graduates have great testimionies of multiple job offers and interview invitations immediately after the our program. Upon the completion of our programs, you join the winning team of our internationally qualified and recognised professionals. Your productivity at work and overall performance become outstanding leading to Promotion.
Organisational Benefits of Our Qualifications
Organisations may use our qualifications as a fantastic learning solution for employees both at entry and advanced stages of employment. The programs are uniquely desgned at different levels to capture the needs of Graduate Trainee Schemes, and increase performance of existing employees. The major impact on organisation would be on: Staff Motivation, Increased Performance, Increased profitability and Organisational growth.
Our MEGA Offer for Entry Level Professionals: (5-in-1 Bundle)
This graduate trainee package has now become a best practice program for professionals and young graduates. Companies are making this program a prerequisite for employment and promotions of front line professionals. Those working in organisations who do not empower employees find this a useful tool for career advancement. Banks, Telecoms, oil sector and other industries are clamoring for professionals who have gone through our CSDP program. Register for the Certified Customer Service Delivery Professional(CSDP) program and acquire 5 major qualifications addressing the major next generation customer service competencies required by organisations in a bundle prince within 6 weeks. The Competencies for the five certifications as listed below:
- Certified Customer Service Delivery Professional
- The Essential Skills for Customer Service Professionals
- The Essential Skills for Call Centre Representatives
- Customer Emotional Intelligence
- Social Media Customer Experience Management
Scheduled Of Our Open Programs: A new class commence every
- 1st Saturday of the month for 6 weekends. 9:00 am – 4:00 pm
- 1st Wednesdays of every month for 3 months 9:00 am – 12:00 noon
Please be registered 2 weeks before the commencement of a new class.
Enroll Now! Request for admission form or further information, Email us: firstname.lastname@example.org.
Make a choice of your Preferred Learning Option:
- I want an Online learning environment
- I want a Tutor lead classroom environment